Warranty Services

Warranty Services

At Vac Shop, we take pride in being the trusted warranty service agents for some of the world’s most respected vacuum brands. Whether you’ve purchased your vacuum locally or through a national retailer, our Maitland and Mayfield service centres are here to provide reliable warranty support and repairs for customers across Newcastle and the Hunter Region.

Authorised Warranty Service Agents

Vac Shop is proud to be an official warranty service agent for leading vacuum brands, including:

  • Electrolux

  • Miele

  • Numatic

  • Sebo

  • Samsung

  • Nilfisk

  • Harvey Norman Extended Warranty

Our qualified technicians have direct access to genuine spare parts, technical support, and brand-approved repair processes, ensuring your vacuum is serviced to manufacturer standards.

What This Means for You

When you bring your vacuum to Vac Shop for warranty service, you can expect:

  • Hassle-free claims – We work directly with the manufacturer or warranty provider

  • Genuine parts – All replacements meet the brand’s strict quality standards

  • Skilled technicians – Our team is trained and experienced across multiple brands

  • Local convenience – With service centres in Maitland and Mayfield, we’re easily accessible for Newcastle, Lake Macquarie, Port Stephens, and the Hunter Valley

How to Make a Warranty Claim

  1. Check your warranty – Ensure your vacuum is still covered under the manufacturer’s or extended warranty

  2. Bring your proof of purchase – A receipt or tax invoice is required for all claims

  3. Visit Vac Shop – Drop your vacuum at our Maitland or Mayfield store. Our team will assess and process your warranty service

Out of Warranty?

If your vacuum is no longer covered, don’t worry. We also provide affordable servicing and repairs for most makes and models, ensuring you get the longest life possible from your machine.

Store Locations

Vac Shop Mayfield
Unit 12/17 Riverside Dr, Mayfield West NSW 2304

Vac Shop Maitland
429 High St, Maitland NSW 2320

Operating Hours
Mon–Fri: 9am–4pm
Sat: 9am–12pm

📞 Call us on (02) 4960 1155